ORDERING GUIDE & FREQUENTLY ASKED QUESTIONS
FIRST STEP
PRODUCT SELECTION

If you contact us through websites, social media or instant messaging applications such as Whatsapp, Telegram, Viber and similar ways, we can offer you our detailed product catalog in many channels.

You can apply for free membership on our e-commerce site www.goldclass.com.tr. After your membership is approved within 2 hours, you can review the fabric, size, price information of our products in stock and add them to your cart.

Our regional sales managers serve you in these languages: English / Russian / Vehicle / Polish / Ukrainian / Azerbaijani and Turkish. Whatsapp, telegram, viber etc. You can easily make your choices from these channels.

SECOND STEP
PAYMENT METHODS

With our multiple payment systems, you can choose the easiest payment method for you. Your minimum amount is expected to be 100+.

* Online payment by credit card

Our customers, who have already chosen from our B2B website, can easily switch to credit card payment methods in the payment section by confirming their carts. In addition, our customers who prefer products by choosing other methods can make their payments by credit card using the "quick payment" payment method by typing the amount conveyed to you by our sales representative. Virtual cards as well as bank cards can be used here.

*Remittance/EFT

Our customers who choose products can make your payment by transferring money to our account numbers on our B2B website or to the account numbers provided to you by our sales representative. Please make sure your bank or international transfer banks do not lower the total fee. The entire fee is expected to reach our bank by you.

* Cargo Company / Intermediary Company Payment

International cargo companies manage logistics operations on your behalf. When we deliver our products directly to your logistics companies, we can collect the payment from them. Our customers who do not currently have a cargo company can work with companies suitable for them in the CARGO & LOGISTICS department. Logistics is your responsibility, as International Shipping charges will vary by country.

STEP THREE
CARGO AND LOGISTICS

International shipping rates vary according to agreements and fees. Our customers, who already have contracted cargo, can continue the process by forwarding their cargo codes and cargo company information to our customer representatives. For our customers who do not have any cargo or logistics company, our representatives recommend you a good cargo company according to your country. These companies, which we have worked with many times before, are more affordable for you. You can contact them for the required price. The necessary transfer fees from our company to your cargo company are paid by us.

STEP FOUR
EXPORT & DOCUMENTATION

Necessary documents, which vary by country, are provided by us. While exporting from Turkey, necessary documents and documents are prepared by us at the customs. E.g; EUR 1 European Union Certificate of Free Movement, usually countries in the European Union countries can request an EAC certificate. If you request additional documentation, we can provide it to you. The trademark registration of our products belongs to us completely and does not create a replica problem.

EXTRAS
AFTER SALES SERVICES

You can get support from us while displaying our products in your physical store, e-commerce platforms or social media channels. Our customers can use all kinds of images and videos of our products. You can request it by contacting our customer representatives.

WHAT YOU ARE CURIOUS
FREQUENTLY ASKED QUESTIONS

* WHAT IS THE MINIMUM ORDER AMOUNT?

Minumum order total price shoul be higher then $490. Altought we suggest you order more for your store. Because cargo companies charge you anyway.

* CAN I HAVE SAMPLES TO CHECK?

You can order 1-2 series from our products. But the international cargo companies doesn’t deal with it. We send with companies such as UPS, DHL, FEDEX or National Post Office. Delivery fees belong to you.

* WHAT IS SERIES FOR YOUR PRODUCTS?

We manufacture our product with 4 sizes in packaging. Each series includes 4 sizes. Each sizes includes combinations of top and bottom clothes such as t-shirt,shirt,hoodie,jeans,trousers,hat etc.

* WHAT IS OEM | PRODUCE MY DESIGN MINUMUM QUANTITY?

You should create request to manufacture your design of clothes atleast 800 sizes.

* WHAT IS REBRANDING MINUMUM QUANTITY?

It should be atleast 600-800 sizes per model covering any colors that you select.

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